BildrX Terms of Service

When you created your account you ticked a box agreeing to these terms and to the Privacy Policy. We recorded which version that was — the string 2026-09-22 — together with the moment you ticked it. That record is what we will point to if there is ever a question about what you signed up for, and you can ask us for a copy of it.

If we change these terms materially we issue a new version string and ask you to agree again. Bug fixes and clearer wording do not get a new version; changes to what we may do with your data, what you pay, or what you are promised do.

BildrX is software for running the administrative side of raising money for a company: a cap table and share ledger, an investor CRM, a pitch-deck analyser, shareable decks and data rooms with viewer analytics, a document and legal room, electronic signature routing through a third party, and a marketplace where you can buy fundraising services from independent providers.

We host the software and keep it running. We do not manage your company, make decisions for it, or check that what you enter is correct.

You need an account to use BildrX, and you must be 18 or older. Keep your credentials to yourself; anything done through your account we will treat as done by you. Turn on two-factor authentication.

A workspace belongs to a company. People invited into it hold roles — owner, admin, member and view-only variants — and those roles decide what each person can see and change. Whoever invites someone is responsible for choosing the right role: BildrX enforces the role you picked, not the one you meant.

Some of what you put into BildrX is about other people — co-founders, employees holding options, investors you are tracking, counterparties signing a document. You are responsible for having the right to enter their details and for what you tell them about it. The Privacy Policy explains what we do with that information.

• Free is free and stays usable.
• Pro is $49 per month or $499 per year, charged per company workspace and billed through Stripe. Prices are in US dollars and exclude any tax that applies where you are.

Paid plans renew automatically at the end of each period until you cancel. Cancelling stops the next renewal; it does not shorten the period you have already paid for, and you keep Pro features until that period ends. Card details are handled by Stripe and never reach our servers — we store only the identifiers and status Stripe gives us.

Marketplace purchases are separate payments for work by the provider you chose, also taken through Stripe, on the terms shown on the listing at the time you bought.

[TODO: counsel — refunds, proration on plan changes, what happens to a downgraded workspace’s data, price-change notice period, tax handling, and whether BildrX is merchant of record for marketplace transactions]

Everything you put into BildrX — the cap table, uploaded decks and documents, CRM notes, marketplace briefs and deliverables — remains yours. We do not claim ownership of it.

We need a narrow permission to run the product: to store your content, display it back to you and to the people you share it with, back it up, and pass the specific parts described in the Privacy Policy to the services that make a feature work — for example, sending a deck to our AI provider so it can be analysed. That permission exists only to operate BildrX for you and ends when you delete the content or close the account.

We do not use your content to train AI models, and our AI provider is contractually barred from training on it.

The software, its design, and the investor database that ships with BildrX remain ours. A report or document BildrX generates for you is yours to use.

• No unlawful use, and no storing or distributing material you have no right to.
• No misleading investors with what you publish through BildrX.
• No attempting to reach another company’s workspace, probing or attacking the service, scraping the investor database, or reselling access.
• No unsolicited bulk email, and no malware.
• No uploading personal data you are not entitled to share — particularly special categories such as health or biometric data, which BildrX is not built to hold.

If we believe an account is doing any of this we may suspend it. Where we can, we will tell you first and give you the chance to fix it.

Several parts of BildrX call a large language model:

• the pitch-deck score and its written feedback;
• contract and legal-room clause suggestions, and expiry-date extraction;
• deal-room diligence checklists;
• investor briefs and marketplace search;
• the copilot chat.

Everything they produce is machine-generated text. It can be wrong, out of date, or confidently invented, and it does not know your circumstances. Read it as a draft to check, never as a conclusion to act on. Before anything an AI feature produced leaves your company — to an investor, a regulator, an employee or a court — have a competent human check it.

The same applies to the document templates in the legal room. They are starting points, not instruments ready to sign.

We are a software company. BildrX is not a law firm, an accounting firm, a broker-dealer, an investment adviser, or a transfer agent, and nothing in the product is legal, tax, accounting, financial or investment advice. No lawyer-client or adviser-client relationship exists between you and us.

Your cap table is a record of what you tell us. It is not a statutory register, and keeping it in BildrX does not make a share issuance valid. Cap-table entries, valuations, dilution models and compliance deadlines all need review by your own professional advisers before you rely on them.

Electronic signatures are routed through SignWell. Whether a given signature is legally binding where you and your counterparty are depends on local law, and that is not something we can tell you.

BildrX runs on infrastructure and services other companies operate — Amazon Web Services and Supabase for hosting and storage, Anthropic for AI features, Stripe for payments, SignWell for signatures, Resend for email, Google for optional sign-in, and Cloudflare for DNS. The Privacy Policy lists what each one receives and where it runs.

When one of them has an outage or changes how it works, BildrX is affected. We choose these providers and hold them to written terms, but we do not control them.

Marketplace providers are independent businesses, not BildrX staff. The work they deliver is between you and them. We run the listing, the payment and the dispute channel; we do not perform the service or guarantee its quality.

We aim to keep BildrX available and we monitor it, but there is no service-level agreement attached to Free or Pro today. We deploy changes during the working week, and we take the service down for maintenance when we have to — usually briefly, usually announced.

We back up the database, and the cap-table ledger is append-only: corrections are recorded as new reversing entries rather than by editing history. Keep your own copies of anything you cannot afford to lose.

[TODO: counsel — whether an availability commitment or SLA is offered on any plan, and what the remedy is if it is missed]

You can stop using BildrX at any time and ask us to close your account. Deletion is handled manually today: write to legal@bildrx.com and we will confirm what has been removed and what we are required to keep.

We may suspend or close an account for a serious or repeated breach of the acceptable-use section, for non-payment after notice, or if we are legally required to. We may also discontinue the service; if we do, we will give reasonable notice and a way to export your data first.

When an account closes you lose access to the workspace. Because there is no published retention schedule yet, the Privacy Policy says plainly what happens to the data instead of promising a timetable we have not set.

We may update these terms. The version string and the date at the top of this page tell you which text is current. Material changes come with a new version string and a fresh consent prompt inside the product; continuing to use BildrX after that prompt means you accept the new version.

If you do not accept a new version, stop using the service and ask us to close the account. We will not charge you for a renewal that falls after you have refused a change.

The clauses below are the ones we are not qualified to draft. They are intentionally blank rather than filled with wording copied from somewhere else. Until a lawyer writes them, the position is simply undefined — not silently favourable to us.

• [TODO: counsel — the contracting entity’s exact legal name, jurisdiction of incorporation and registered address]
• [TODO: counsel — warranty disclaimer: what, if anything, BildrX warrants about the service, and what is disclaimed]
• [TODO: counsel — limitation of liability: cap, excluded categories of loss, and any carve-outs]
• [TODO: counsel — indemnities in both directions, including claims arising from customer content and from third-party data entered about non-users]
• [TODO: counsel — governing law, forum, and whether disputes go to courts or arbitration]
• [TODO: counsel — assignment, force majeure, notices, severability, entire agreement, and survival]
• [TODO: counsel — whether separate terms are needed for marketplace providers, and who bears the risk of a provider’s work]
• [TODO: counsel — export control and sanctions wording, if any applies]

Questions about these terms go to legal@bildrx.com. A customer who needs a Data Processing Agreement should start there too.